Cookie Policy

Last updated: September 2025

This Cookie Policy explains how Your Space Salon & Spa ("we," "our," or "us") uses cookies and similar technologies when you visit our website, use our mobile app, or interact with our online services. This policy explains what these technologies are, why we use them, and your rights to control our use of them.

What Are Cookies

Cookies are small text files that are placed on your computer, tablet, or mobile device when you visit our website. These files contain information that is transferred to your device's hard drive and help us provide you with a better user experience. Cookies allow us to recognize your device and remember information about your visit, such as your preferred language and other settings.

Cookies can be "persistent" or "session" cookies. Persistent cookies remain on your device for a set period of time or until you delete them, while session cookies are deleted when you close your browser.

How We Use Cookies

We use cookies and similar technologies for several purposes to enhance your experience on our website and provide you with personalized services:

Essential Website Functionality

We use cookies that are strictly necessary for the operation of our website. These cookies enable core functionality such as:

• Maintaining your session while browsing our website
• Remembering your login status and account information
• Processing your appointment bookings and payments
• Ensuring website security and preventing fraud
• Loading website content and features properly

Performance and Analytics

We use cookies to understand how visitors interact with our website and to improve our services. These cookies help us:

• Analyze website traffic and user behavior patterns
• Identify popular pages and features
• Measure the effectiveness of our marketing campaigns
• Optimize website performance and loading times
• Generate reports on website usage and trends

Personalization and User Experience

We use cookies to provide you with a personalized experience by:

• Remembering your preferences and settings
• Customizing content based on your interests
• Providing relevant recommendations and offers
• Maintaining your shopping cart and wishlist
• Remembering your language and location preferences

Marketing and Advertising

We use cookies to deliver relevant advertisements and marketing content, including:

• Showing you personalized ads based on your interests
• Measuring the effectiveness of our advertising campaigns
• Preventing you from seeing the same ad repeatedly
• Tracking conversions from our marketing efforts
• Providing social media integration and sharing features

Types of Cookies We Use

We use several different types of cookies on our website, each serving a specific purpose:

Strictly Necessary Cookies

These cookies are essential for the website to function properly and cannot be disabled. They include:

• Session management cookies that keep you logged in
• Security cookies that protect against fraud
• Load balancing cookies that ensure website stability
• Cookies that remember your cookie preferences

Performance Cookies

These cookies collect information about how you use our website, helping us improve its performance:

• Google Analytics cookies for website traffic analysis
• Error tracking cookies to identify and fix website issues
• Performance monitoring cookies to optimize loading times
• User experience tracking cookies

Functionality Cookies

These cookies enable enhanced features and personalization:

• Language and location preference cookies
• Theme and display setting cookies
• Chat widget and customer support cookies
• Social media integration cookies

Targeting and Advertising Cookies

These cookies are used to deliver relevant advertisements and track marketing effectiveness:

• Facebook Pixel cookies for social media advertising
• Google Ads cookies for search and display advertising
• Retargeting cookies to show relevant ads
• Affiliate marketing tracking cookies

Third-Party Cookies

We work with trusted third-party partners who may place cookies on our website. These partners include:

Analytics Providers

• Google Analytics: Tracks website usage and provides insights into user behavior
• Google Tag Manager: Manages tracking codes and analytics implementation
• Hotjar: Records user sessions to improve website usability

Social Media Platforms

• Facebook: Enables social sharing and targeted advertising
• Instagram: Integrates social media content and advertising
• Twitter: Provides social media integration and analytics

Payment Processors

• Stripe: Processes payments securely and prevents fraud
• PayPal: Enables alternative payment methods
• Square: Manages point-of-sale transactions

Marketing and Advertising Partners

• Google Ads: Delivers targeted advertisements
• Facebook Ads: Manages social media advertising campaigns
• Mailchimp: Handles email marketing and automation

Cookie Duration

Different cookies have different lifespans:

Session Cookies

These cookies are temporary and are deleted when you close your browser. They are used for:

• Maintaining your login session
• Remembering items in your shopping cart
• Tracking your navigation through the website

Persistent Cookies

These cookies remain on your device for a set period of time:

• Short-term (1-30 days): Remember your preferences and settings
• Medium-term (1-12 months): Track your interests for personalization
• Long-term (1-2 years): Maintain your account information and preferences

Managing Your Cookie Preferences

You have several options for managing cookies:

Browser Settings

Most web browsers allow you to control cookies through their settings. You can:

• Block all cookies from all websites
• Block third-party cookies only
• Delete existing cookies
• Set your browser to ask for permission before setting cookies

Our Cookie Preference Center

You can manage your cookie preferences through our website's cookie settings. This allows you to:

• Accept or reject different categories of cookies
• View detailed information about each cookie we use
• Update your preferences at any time
• Withdraw your consent for non-essential cookies

Opt-Out Tools

You can opt out of certain types of tracking:

• Google Analytics: Use the Google Analytics Opt-out Browser Add-on
• Facebook Ads: Adjust your ad preferences in your Facebook account
• Google Ads: Use Google's Ad Settings to control personalized ads
• Email Marketing: Use the unsubscribe link in our emails

Impact of Disabling Cookies

While you can disable cookies, please be aware that this may affect your experience on our website:

Essential Functionality

Disabling strictly necessary cookies may prevent you from:

• Logging into your account
• Making appointments or purchases
• Accessing certain website features
• Maintaining your session while browsing

Personalization Features

Disabling functionality cookies may result in:

• Loss of personalized content and recommendations
• Need to re-enter preferences on each visit
• Reduced functionality of interactive features
• Less relevant advertising and marketing content

Mobile App Cookies

If you use our mobile app, we may use similar technologies including:

• App analytics to understand usage patterns
• Push notification preferences
• Location-based services (with your permission)
• Device identification for security purposes

Updates to This Cookie Policy

We may update this Cookie Policy from time to time to reflect changes in our practices, technology, or legal requirements. When we make significant changes, we will:

• Post the updated policy on our website
• Notify you through our website or email
• Update the "Last updated" date at the top of this policy
• Obtain your consent for any new types of cookies

Your Rights

Depending on your location, you may have certain rights regarding cookies and your personal data:

• Right to Information: You have the right to know what cookies we use and why
• Right to Consent: You can give or withdraw consent for non-essential cookies
• Right to Access: You can request information about the data we collect
• Right to Deletion: You can request deletion of your personal data
• Right to Portability: You can request a copy of your data in a portable format

Contact Us

If you have any questions about our use of cookies or this Cookie Policy, please contact us at:

Your Space Salon & Spa
Privacy and Data Protection Team
Email: privacy@yourspacesalon.com
Phone: (416) 555-0123
Address: 123 Beauty Lane, Toronto, ON M5V 3A8

We will respond to your inquiry within 30 days and work with you to address any concerns you may have about our cookie practices.