Terms of Service

Last updated: September 2025

Welcome to Your Space Salon & Spa. These Terms of Service ("Terms") govern your use of our website, services, and facilities. By accessing or using our services, you agree to be bound by these Terms. If you do not agree to these Terms, please do not use our services.

Acceptance of Terms

By accessing and using our services, you accept and agree to be bound by the terms and provisions of this agreement. These Terms constitute a legally binding agreement between you and Your Space Salon & Spa ("Company," "we," "our," or "us"). Your use of our services constitutes your acceptance of these Terms and any additional terms and conditions that may apply to specific services.

If you are using our services on behalf of an organization, you represent and warrant that you have the authority to bind that organization to these Terms, and "you" will include both you personally and the organization.

Description of Services

Your Space Salon & Spa provides a comprehensive range of beauty and wellness services, including but not limited to:

Hair Services

Spa Services

Additional Services

Appointment Booking and Cancellation Policy

To ensure the best possible service experience, we have established the following policies regarding appointments:

Booking Requirements

All appointments must be booked in advance through our online booking system, by phone, or in person. We recommend booking at least 48 hours in advance to secure your preferred time slot. Walk-in appointments are subject to availability and may not be available during peak hours.

Cancellation and Rescheduling

We understand that plans can change. To avoid cancellation fees, please provide at least 24 hours notice for cancellations or rescheduling. Cancellations made less than 24 hours in advance will be subject to a cancellation fee equal to 50% of the scheduled service cost. No-show appointments will be charged the full service amount.

Late Arrivals

Please arrive on time for your appointment. If you arrive more than 15 minutes late, we may need to reschedule your appointment or modify your service to fit within the remaining time. Late arrivals may be subject to additional charges or service modifications.

Service Modifications

We reserve the right to modify or cancel appointments due to unforeseen circumstances, including but not limited to staff illness, equipment failure, or emergency situations. In such cases, we will provide as much advance notice as possible and work with you to reschedule your appointment.

Payment Terms and Conditions

Payment for services is due at the time of service unless other arrangements have been made in advance. We accept the following forms of payment:

Accepted Payment Methods

Pricing and Fees

All prices are subject to change without notice. Current pricing is available on our website and in our salon. Additional fees may apply for:

Gift Cards and Store Credit

Gift cards and store credit are valid for one year from the date of purchase and cannot be redeemed for cash. Lost or stolen gift cards cannot be replaced. Gift cards may be used for services and retail products, subject to availability.

Service Guarantees and Satisfaction

We are committed to providing exceptional service and ensuring your satisfaction. If you are not completely satisfied with your service, please notify us within 48 hours of your appointment. We will work with you to address any concerns and may offer:

Health and Safety Policies

Your health and safety are our top priorities. Please review and comply with the following policies:

Health Disclosures

Please inform us of any health conditions, allergies, or sensitivities that may affect your service. This includes but is not limited to:

Safety Protocols

We maintain strict hygiene and safety standards including:

Liability and Disclaimers

While we strive to provide safe and effective services, please understand the following limitations:

Service Limitations

Your Space Salon & Spa is not liable for:

Client Responsibilities

Clients are responsible for:

Intellectual Property Rights

All content on our website and in our salon, including but not limited to text, graphics, logos, images, and software, is the property of Your Space Salon & Spa and is protected by copyright and other intellectual property laws.

Use of Content

You may not:

Prohibited Conduct

To maintain a safe and professional environment, the following behaviors are prohibited:

Privacy and Data Protection

Your privacy is important to us. Our collection and use of your personal information is governed by our Privacy Policy, which is incorporated into these Terms by reference. By using our services, you consent to the collection and use of your information as described in our Privacy Policy.

Modifications to Terms

We reserve the right to modify these Terms at any time. Changes will be posted on our website and will become effective immediately upon posting. Your continued use of our services after any changes constitutes acceptance of the modified Terms.

Termination

We reserve the right to terminate or suspend your access to our services at any time, with or without notice, for any reason, including violation of these Terms. Upon termination, your right to use our services will cease immediately.

Dispute Resolution

Any disputes arising from these Terms or your use of our services will be resolved through binding arbitration in accordance with the rules of the American Arbitration Association. The arbitration will be conducted in Toronto, Ontario, and will be governed by the laws of Ontario, Canada.

Governing Law

These Terms are governed by and construed in accordance with the laws of Ontario, Canada, without regard to conflict of law principles. Any legal action or proceeding arising under these Terms will be brought exclusively in the courts of Ontario.

Severability

If any provision of these Terms is found to be invalid or unenforceable, the remaining provisions will remain in full force and effect. The invalid provision will be replaced with a valid provision that most closely reflects the intent of the original provision.

Contact Information

If you have any questions about these Terms of Service, please contact us at:

Your Space Salon & Spa
Legal Department
Email: legal@yourspacesalon.com
Phone: (416) 555-0123
Address: 123 Beauty Lane, Toronto, ON M5V 3A8

We will respond to your inquiry within 5 business days and work with you to address any concerns you may have about these Terms.